Businesses sometimes return goods to their suppliers for various reasons. For example, items may arrive damaged or may not meet the required specification. This topic covers where and how a purchase return is recorded in Sage 50.
In the Vendors & Purchases Navigation Center click the Credits and Returns icon and select New Vendor Credit Memo from the drop down list provided.
This opens the Vendor Credit Memos window where you can enter the details of the purchase return into Sage 50. The following screenshot and reference table show step-by-step instructions on how to record the merchandise returned to the vendor into the Vendor Credit Memos window in Sage 50. Note that each step is assigned a reference number to help you identify the appropriate field or icon in the screenshot of the Vendor Credit Memos window.
If you want to check that the vendor credit note has been applied to the purchase invoice, open the related invoice in Sage 50. For instructions on how to find transactions in Sage 50, including how to open an invoice, see the Find transactions page in this learning center.
In the following screenshot notice that the amount of the credit memo appears in the Other Payments and Credits line near the bottom of the window. The amount reported as Net Due has been updated to reflect that the amount of the credit memo has been subtracted from the Invoice Total.