/ latin /. v., learn thoroughly
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Need some help with setting up, paying for or using an e-workbook? Our most commonly asked questions are listed below. Just click on the question to reveal its answer.


  1. Why don't I get my account activation email?
  2. Why am I being told that I have already registered?
  3. What should I do if I have registered with the wrong university, college or school?
  4. How can I delete a product I added by accident?
  5. Payment

  6. Why does PAYPAL *PERDISCO appear on my debit/credit card statement?
  7. What is a prepaid access code and how can I get one?
  8. How can I get a refund?
  9. Using Perdisco e-learning

  10. How does the bookmark work?
  11. How can I work on my questions offline?
  12. Can I get a copy of feedback that I did not print?
  13. How can I get an extension on my Perdisco assessment tasks?
  14. Troubleshooting

  15. Why is the score for my assessment task displayed incorrectly?
  16. What should I do if I am being asked to login each time I click a question link?
  17. Why do I receive an error when I use the browser back and forward buttons?
  18. What should I do if I think a question is academically or technically incorrect?

If your question isn't answered above, you can contact Perdisco support and we will respond within one business day.

So that we can answer your query, please provide us with as much information as you can about the issue you are experiencing.